Privacy Policy

1. Introduction

Welcome to VoltPay India. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you use the VoltPay India service to pay your electricity bills. The personal information that we collect depends on the context of your interactions with us and the choices you make.

• Bill Details: Consumer Number, Electricity Board, State.
• Personal Info: Name (as fetched from the board or provided manually).
• Payment Info: We do not store your full credit card number or banking credentials. All payments are processed by secure third-party payment gateways.

3. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To fetch your electricity bill details from the respective boards.
• To process your payments securely.
• To send you transaction confirmations and updates.

4. Sharing Your Information

We only share information with the following third parties:

• Payment Processors: To process payments securely (e.g., UPI, Banking partners).
• Electricity Boards: To validate consumer numbers and fetch bill details via BBPS.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Contact Us

If you have questions or comments about this policy, you may contact us via our Support Page.